"In the mid 1990's our Bank was struggling with a merchant processor endorsed by a National Banking Group. We were thirsting to learn more about the merchant business. Calls and letters to our provider went unheeded. We were a small bank with a small portfolio. Then one day two gentlemen, Paul England and Jerry McKamey stopped by to introduce themselves and their firm. Within ninety minutes I learned more about the opportunities and risks of the merchant service's business than I had in years working with the other firm. This visit, and our subsequent relationship and activity with these folks, changed the strategic direction of our Company and placed us at the forefront of a major segment of the financial industry."
Leton L. Harding, Jr., EVP
The First Bank & Trust Co.
Abingdon, Virginia
"Finally a partner that provides a program that brings real value to our clients and our financial institution. Elmhurst's electronic payment solutions allow our financial institution to control our client relationships. Through the merchant program, we have grown deposits while generating income many times greater than our direct expense. Additionally, by leading with Electronic Payments we have successfully attracted new merchant's clients and deposits while reducing attrition to our traditional banking services. Imagine a deposit product that generates revenue! Elmhurst's BankMax portfolio model focuses on the value of the total merchant relationship. A major component of our success is Elmhurst's commitment to quality service, reliable guidance, and always being there each and every time we need them"
Richard E. Herrington, CEO
Franklin Synergy Bank
"Our merchant services division is one of the areas of our bank which continues to grow at a significant rate and is a major contributor to the growth and retention of our commercial (DDA) accounts. We have also experienced a significant increase in our fee income since the switch to Elmhurst Financial. Working with your management team, I am appreciative of your professionalism, industry knowledge, and devoted interest to our success, and of your staff's hard work and dedication to service. The training program and systems you provide enables our Bank to run a very efficient and high-quality department."
Lynn Peoples
Merchant Services
Northwestern Bank